Courses

Business English ΙΙ

General

Course Contents

  • Greetings and Goodbyes Etiquette. Introduction Etiquette. Small talk. Ending Conversations.
  • Ordering Numbers. Figures. Dates.
  • Time and Expressions. Vacation Time.
  • Prices. Pay and Benefits. Job compatibility.
  • Types of work. Getting to Work. Skills and Qualifications.
  • Product details. Selling Products. Product Problems. Customer service.
  • Telephoning. Emails. Letters.
  • Types of meetings. Meeting Etiquette. Making a presentation at a meeting. Negotiations.
  • Time Management. Making travel arrangements. Travel necessities.
  • Company Culture. Business in different cultures.
  • Management Styles. Team Building. Production.
  • Marketing. Finance. Sales.
  • Quality standards. Achieving perfection. Competition.

Educational Goals

The purpose of the course is to practice communication in the English language by making use of the basic terminology taught in the English I course and further building on it. At the same time, the extra practice in complex language structures of English (Passive Voice, Italic Speech, Hypothetical Speech).

Upon successful completion of the course students will be able to:

  • Understand and process realistic texts with vocabulary relevant to business language.
  • To use the learned terminology to communicate in writing and orally in the context of specific tasks.

General Skills

to be filled

Teaching Methods

Face to face.

Use of ICT means

  • Online guidance.
  • Slides Projection in the classroom.
  • Use of E-mail and onlne communication systems.
  • Use of e-learning system (moodle).

Teaching Organization

ActivitySemester workload
Lectures / Interactive teaching39
Total39

Students Evaluation

to be filled

Recommended Bibliography

  1. Taylor, J. & Zeter, J. (2011). Career Paths; Business English. Express Publishing.