E-Government

General

• Code: Γ08
• Semester: Κατ/νσης Εαρ Εξάμηνο
• Study Level: Undergraduate
• Course type: Specialization
• Teaching and exams language: Greek
• Teaching Methods (Hours/Week): Lectures (3)
• ECTS Units: 5
• Course homepage: https://elearning.cm.ihu.gr/course/view.php?id=552
• Instructors: Vrana Vasiliki
• Class Schedule:
  • Tue 18:00 - 21:00: Αίθουσα 104
  • Tue 18:00 - 21:00: Αίθουσα 104
• Exams Schedule:
  • 28/06/2024, 14:00 - 16:00: Καραβασίλης
  • 28/06/2024, 14:00 - 16:00: Καραβασίλης

Course Contents

• Lesson 1: Introduction to e-Government: A conceptual framework.
• Lesson 2: The e-Government Environment.
• Lesson 3: Interactions & E-Government Models.
• Lesson 4: E-Government Maturity.
• Lesson 5: Information Systems in Public Administration.
• Lesson 6: Electronic Democracy (e-Democracy) – Electronic Voting (e-Voting).
• Lesson 7: Electronic participation of citizens in decision-making (e-participation).
• Lesson 8: Electronic Collection of Signatures (e-petitions).
• Lesson 9: Electronic Government 2.0 (e-government 2.0).
• Lesson 10: Security Issues in e-Government Environments.
• Lesson 11: Legal issues in the information society and e-government.
• Lesson 12: European and National Interoperability Framework.
• Lesson 13: E-Government Case Studies.

Educational Goals

The use of ICT in public services in combination with organizational changes and new staff skills can lead to the improvement of the provision of public services, the strengthening of democratic processes, the increase of the operational efficiency of the public sector itself at all levels, the fight against bureaucracy and corruption and the support of the policies carried out by the public sector for the benefit of the citizens. In this context, the course is an introduction to e-government and the transformation of public administration through it. It provides students with the knowledge and skills to leverage innovative applications of IT in government. It studies the technological and organizational background of e-government. It gives the knowledge for the strategic implementation of e-government projects. It studies the legislative framework, the impact of gaps and security issues in e-government environments.

Upon completion of the course, students should:

• Know in what ways the internet has changed the way the government and individual public bodies communicate with citizens.
• Demonstrate the main problems of public administration in the information society.
• Present the basic functions of public administration and the redesign of administrative processes and how the internet has transformed and enhanced the democratic process.
• Explore e-government models and adapt to e-government developments.
• Evaluates electronic services and the use of digital media by government organizations and agencies.
• Know the standards and interoperability of e-government applications.
• Explain the importance of: knowledge management and electronic governance, e-democracy, e-participation, e-voting, electronic consultation.
• Discuss security and privacy issues, social acceptance of electronic processes, legal issues.
• Know and use social networking sites, microblogging and other participatory web applications for the benefit of e-government.

General Skills

to be filled

Teaching Methods

• Face to face.

Use of ICT means

• Online guidance.
• Slides Projection in the classroom.
• Use of E-mail and onlne communication systems.
• Use of e-learning system (moodle).

Teaching Organization

Students Evaluation

to be filled

Recommended Bibliography

• Εισαγωγή στην ηλεκτρονική διακυβέρνηση. Πομπόρτσης Α.
• Ηλεκτρονική δημόσια διοίκηση. Αποστολάκης, Ι.,  Λουκής, Ε. και  Χάλαρης Ι.

Related Research Journals

• Government Information Quarterly.
• Journal of E-Governance.
• The Electronic Journal of e-Government .