Courses

Business Process Analysis and Design

General

Course Contents

  • Introduction – Basic concepts of business process management.
  • Principles of business process design and redesign.
  • The subject of process analysis and design.
  • Requirements analysis: methods and perspectives.
  • The business model & the framework of business modeling.
  • Modeling use cases.
  • Entity modeling (class diagrams).
  • Process modeling: BPMN diagrams.
  • Process modeling: sequence diagrams.
  • Practical applications of process modeling.
  • Process execution modeling: process choreography.
  • Process execution modeling: process orchestration.
  • Career opportunities in business process analysis and design.

Educational Goals

The objectives of this course are:

  • To present the view of business as a set of processes.
  • To acquaint students with analysis and design, which are part of the initial phases of systems development and management.
  • To introduce concepts of business process analysis and design and explain their importance in identifying problems and improving or developing new business processes.
  • To present modeling methods and techniques for the analysis and design of business processes.
  • To present the professional employment opportunities in the analysis and design of business processes.

Upon completion of the course students should be able to:

  • Understand the importance of processes to achieve business goals and the importance of planning and redesigning business processes.
  • Know basic concepts of analysis and design of business processes and business modeling.
  • Know requirements analysis, data collection and business process documentation techniques.
  • Apply modeling techniques for the analysis and design/reengineering of processes.
  • Assess the effectiveness of business processes, identify problem areas of business operation and propose corrective actions and improvements.

General Skills

to be filled

Teaching Methods

  • Face to face.

Use of ICT means

  • Online guidance.
  • Slides Projection in the classroom.
  • Use of E-mail and onlne communication systems.
  • Use of e-learning system (moodle).

Teaching Organization

ActivitySemester workload
Lectures39
Project30
Personal Study56
Total125

Students Evaluation

to be filled

Recommended Bibliography

ΔΙΔΑΚΤΙΚΑ ΣΥΓΓΡΑΜΜΑΤΑ

  1. Διαχείριση Επιχειρησιακών Διαδικασιών, Weske Mathias, μεταφρ. Βλαχοπούλου, Βεργίδης, Εκδόσεις Τζιόλας 2η Έκδοση, 2018 [77106790]
  2. Βασικές Αρχές της Διαχείρισης Επιχειρησιακών Διαδικασιών, Dumas Marlon, La Rosa Marcello, Mendling Jan, Reijers Hajo, BROKEN HILL PUBLISHERS, 1η έκδ. 2017, [68373062].
  3. Παναγιώτου Ν., Ευαγγελόπουλος Ν., Κατημερτζόγλου Π., Γκαγιαλής Σ., “Διαχείριση επιχειρησιακών διαδικασιών”, Κλειδάριθμος, 2013 [22769685].

ΠΡΟΣΘΕΤΗ ΠΡΟΤΕΙΝΟΜΕΝΗ ΒΙΟΒΛΙΟΓΡΑΦΙΑ

  1. Νάντλερ Ντ. Α. και Τούσμαν Μ. Λ., «Η αρχιτεκτονική της επιχείρησης», εκδ. Καστανιώτη, 2005.
  2. Dennis Α., Wixom B.H., and Tegarden B.H., «Ανάλυση & Σχεδιασμός Συστημάτων με τη UML 2.0: Μια Αντικειμενοστραφής Προσέγγιση», εκδ. Κλειδαριθμος, 2010.
  3. Fowler Μ, Scott Κ., «Εισαγωγή στη Uml: Συνοπτικός Οδηγός της Πρότυπης Γλώσσας Μοντελοποίησης Αντικειμένων», εκδ. Κλειδαριθμος, 2006.

Related Research Journals

  1. Business Process Management Journal.
  2. Journal of Business Models.
  3. International Journal of Business Process Integration and Management.
  4. Business & Information Systems Engineering Journal.
  5. International Journal of Simulation and Process Modelling.
  6. Journal of Modelling in Management information.
  7. International Journal of Economics and Business Modeling.
  8. Journal of Business Research.
  9. Journal Of Design Processes.
  10. International Journal of Business Information Systems.
  11. Journal of Design Research.
  12. Business Systems Research Journal.
  13. Journal of Applied Business Information Systems.
  14. International Journal of Enterprise Information Systems.
  15. Journal of Information Systems Management.
  16. International Journal of Design.